Get your notebook ready for this week’s show! Susan English is the senior vice president and director of public relations and social media at the multi-talented Gatesman agency, which has won a number of recognizable, high-profile corporate advertising and PR clients despite the fact that the firm is only ten years old. Susan is not messing around. You’re going to learn something this week, and probably get a few new ideas for whatever you’re working on. Susan and Scot cover a lot of different topics, and it turns out to be a master class in messaging!