As the former CEO of a nationally ranked electrical contracting firm, Fred Sargent knows quite a bit about the various facets of American business thinking. Over the past 25 years, Fred has built and explored a deep passion for the service industry, and how it can improve our businesses and our collective future.
Fred’s visit to the Epicast studios includes some of the pitches for his newest venture, Great Service Forums, and to discuss how the service or support department of your business may be the secret to that next big sale you have your eye on.