As the former CEO of a nationally ranked electrical contracting firm, Fred Sargent knows quite a bit about the various facets of American business thinking. Over the past 25 years, Fred has built and explored a deep passion for the service industry, and how it can improve our businesses and our collective future.
Fred’s visit to the Epicast studios includes some of the pitches for his newest venture, Great Service Forums, and to discuss how the service or support department of your business may be the secret to that next big sale you have your eye on.
Normally you’d have to pay consulting fees or tuition for his insights, but Dr. Calum Matheson of the University of Pittsburgh was kind enough to come into the Epicast studios to discuss the field of argument, persuasion and decision.
Calum and Scot start by analyzing the way young people make career decisions, discuss the tactics used in the 2016 presidential election, and still find time to make references to early-80’s pulp culture in the form of Arnold Schwarzenegger’s “Conan the Barbarian” and Rush’s “Permanent Waves” album.